‘All in just a click…’ Sue Coppell from Langley James shares her experience about how they created operational efficiencies and how this enables further growth.
Langley James has grown rapidly due to their excellent offering. With big ambitions to grow further, they needed to create operational efficiencies without increasing the cost to the business. Langley James has worked with the us for over five years, as they experience growth, they have needed to adapt.
Sue found that she was spending 3.5 hours per week chasing people for manual timesheets. This was both frustrating for her, the contractors and employers alike. As the book increased, this was becoming an impossible task along with her other duties. She also spent several hours per week carrying out payroll duties.
Implementing the new process and system has meant it takes contractors about 30 seconds to upload the hours worked, and managers even less time to approve the hours. As Sue likes to put it, ‘all just a click’.
The implementation was straight forward. Naturally, at the beginning there were a couple of teething problems but with Karl and Sharon from the implementation team around after hours to help it meant that we could iron out issues quickly and efficiently. ‘Sharon and Karl have been brilliant; they were there when I needed them’.
Adding the payroll services has enabled Langley James to focus on what they do best, recruitment! The workers can view their payslips online, request holidays removing paper forms and the need to reprint payslips when requested.